Given time, application and practice, you
can beat most psychometric tests. But before you do, ask yourself: is
that really what you want? Employment is a two-way street; a good employer
is looking for the right employee for the candidate's benefit as well
as its own. Lever yourself into the wrong job and the result is likely
to be pretty miserable.
So use the psychometric testing advice you'll find on this site wisely.
By all means try to give the best impression you can, but don't try
to give a false impression of your real character. If you take a trial
test, look carefully at what it tells you and ask yourself what elements
of your personality you could work on. Improve yourself in those areas
and you could change your life. How
to Pass Psychometric Tests
It's important to use the right type of psychometric
test, according to the selection criteria that apply to your circumstances.
Each reveals different aspects of the subject, either as an absolute
score or as a quotient that compares the subject's performance against
those who have previously undertaken the test.
Each type has its own advantages and shortcomings. Almost all are subject
to the "snapshot effect" - they show the subject's performance
at that particular moment. Stress caused by interview nerves, motivation
to prove a point, or even just an "off" day can all distort
the results. This means that skill in interpretation is at least as
important as the sophistication of the test itself.
The types of test shown below aren't an exhaustive list. They're intended
to give a view of the principal psychometric approaches in common use.
This is probably the most widely recognised
form of psychometric testing. It's designed to reveal the psychological
make-up of the subject, often revealing elements of character that are
commonly hidden.
Personality measurement often asks the subject to express opinions or
make statements about his or her attitudes. These may be presented in
the form of multiple-choice statements, one of which the subject must
choose, even if he or she feels that neither applies. A typical example
of this approach might be:
I am easily distracted
I tire easily
This presents an immediate problem: both statements are negative, but
which is more damaging? By deciding which to apply to myself I reveal
something of my priorities and anxieties about my own make-up. Later
in the test I might find one or more of these choices repeated, but
contrasted against a different attribute. This makes it more difficult
to skew results by giving what I believe to be the "right"
answer. Some systems offer more optional answers - often up to four
choices. Opinions differ on which approach is more effective. Your choice
should be based on your assessment of the provider's ability to provide
cogent, easily-interpreted results.
The results from this type of test usually produce multiple scores,
each for a different personality aspect. While personality metrics can
provide exceptional detail and accuracy, they require considerable skill
and judgement, both to produce the metrics themselves, and to understand
what those metrics are telling us.
In establishing someone's interests and drivers,
a tester is usually not drilling so deeply into the subject's psyche.
The aim here is to understand themes and directions in the subject's
career path and life decisions. As a result, motivational testing is
a useful tool for a career advisor who's looking to provide advice on
future career direction.
The subject's CV may provide considerable insight towards his or her
aims, but it can also be surprisingly misleading. People often take
a job for the wrong reasons, and then rationalise the choice by trying
to invent a career theme that may be entirely specious.
To combat this, the tester will often use a career interest or motivation
questionnaire. This will endeavour to reveal the true themes, areas
and targets by exploring what a subject finds most rewarding or worrying
about a situation.
This type of test is usually easier to "throw"
than a full personality test. But before doing so you should ask yourself
whether you have more to gain by answering truthfully. Doing so can
often reveal ideal career paths that you might not previously have considered.
This form of testing has become increasingly
popular in recent years. It generally provides consistent, meaningful
results that are relatively easy to interpret and understand. An assessment
programme involves electing a committee of colleagues to provide feedback
on the subject. This will usually consist of people at various levels:
a manager's assessment group could be made up of staff who report to
him, peers at a similar management level, and the senior management
to whom he reports.
Each respondent is given a multiple choice questionnaire on which they
anonymously rate the subject's performance in various situations. The
subject is also asked to rate his or her performance in the same areas.
On completion, the responses are mapped to give a detailed picture of
the areas that require improvement. The technique appears intrusive
at first sight, but when applied simultaneously across several people
it is usually accepted with enthusiasm, especially if the results are
used positively to everyone's advantage.
Whom should we regard as the inventor of
psychometric testing?
It's probably an unanswerable question. Certainly much of the theory
behind it comes from the thoughts and writings of ground-breaking psychologists
such as Sigmund Freud and Carl Jung. Of these, the latter has arguably
more validity in modern psychometrics. Jung was a free thinker, preferring
to categorize people less rigidly than Freud. He believed more in individuality,
and the ability of the human mind to change, adapt and evolve.
This is a crucial consideration; we are all products of our environment.
While separating our attitudes and motivations from our education and
social privileges might be a useful equaliser, it has less relevance
when we apply it to an employment situation. An employer engages the
total person, who will act according to his or her upbringing and education,
overlaid on top of his or her core psychological structure.
Jung didn't have the advantage of computer analysis to help his observations.
He understood the complexity of the human mind, and endeavoured to make
it measurable by identifying a small range of identifying components.
These he divided into categories as follows:
Attitudes: Extroversion or introversion
Rational preferences: Thinking or feeling
Irrational preferences: Sense or intuition
The basis of his theory states that we each make decisions biased towards
one or the other of these mutually exclusive poles. Do we interpret
the world based on our senses or our intuition? Do we make decisions
based on rational thought or "gut-feeling"? In theory it should
be possible to map a person's personality based on these criteria.
But Jung observed that this view was too simplistic; it ignored our
ability to adjust our behaviour according to circumstances and experience.
Put a marginally introverted person in a group of more introverted people
and we'll see apparently extrovert behaviour. An intuitive person who's
made a series of poor judgements may learn to become more rational.
The interview is an exceptionally false situation. Everyone acts to
some extent out of their normal character - including the interviewer.
Here we see Jung's observations on adaptability in action. Each person
involved is modifying his or her base behaviour to suit an unusual set
of circumstances. Once the unusual circumstances are removed, he or
she will revert to a more normal behavioural pattern.
Psychometric testing endeavours to peel away as much as possible of
this circumstantial overlay. We want to know the natural behaviour patterns
of the person underneath. There's no right or wrong, no superhuman or
poor performing profile. But there can be certain drivers that are important
- positively or negatively - in a particular job. If a candidate needs
security and reassurance, he or she may well be able to operate in a
high-risk business environment, but at what personal cost?
As we've already stated, Jung didn't have
access to computers. This made analysis highly subjective, a shortcoming
that he tried - with commendable success - to avoid by creating his
measurement system. Now that unlimited processing power is widely available,
the computer is an obvious tool to remove that subjectivity.
But computers aren't human. They may be superhuman in their ability
to process information, but they have no insight or understanding. They're
morons with a fast brain and a great memory.
As a result, most psychometric analysis systems don't make any attempt
to obviate the human factor. The computer is used to classify the response
data and organise it in a format that's easy for a human expert to interpret.
Psychometric testing is therefore an important
and useful tool in choosing the right person for a given circumstance.
We can use it to estimate how a candidate will react under pressure,
as well as their normal behaviour in everyday work. It may even give
pointers to a person's basic honesty.
But all of this power carries the strongest possible caveat. Psychometric
testing is not a panacea. It should never be used for more than a relatively
small part of the selection process. Around 25% of the decision can
safely be based on the results of the testing; the remainder should
come from the interview and personal assessments of the candidate.
The importance of expertise in the person or process that interprets
the results can't be over-stated. Before choosing a provider you should
satisfy yourself fully that you are being presented with properly interpreted
results - and that you understand fully how to process the results you
receive. A good provider will usually assist you in this last and vital
element of the exercise.
So far we've looked most at psychometric
testing as a tool in recruitment. But concentrating on this area ignores
another powerful application; the development of key personnel.
If psychometric analysis gives us detailed information about strangers
at an interview, it can give even more compelling data on people we
already know. By understanding the psychological make-up of our key
business people we can do much to make them more comfortable and productive,
reducing staff turnover and increasing their effectiveness.
Anyone considering a programme of staff development should look at psychometrics
as a method of matching development activities to the specific needs
of the people to be developed.
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